Frequently Asked Questions

1. Why have I received a letter or phone call from your office?

If you received a communication from us, our client believes you owe a debt to them. You should contact us immediately to discuss the matter and find a resolution that fits your needs.

2. Why have I been served with paperwork from the court?

If you have received paperwork from the court, our client has filed a legal action to collect money it believes you owe. Please contact us if you would like to make arrangements to resolve the matter.

3. What if I cannot pay?

Your present inability to pay does not eliminate your obligation. Please contact us to discuss your options. Our clients make every effort to accommodate your financial circumstances in order to reach a resolution.

4. What if I filed bankruptcy?

You or your attorney should notify us immediately if you have filed bankruptcy by doing one of the following:

i. Calling our toll-free number (800-844-0045) during our hours of operation.
ii. E-mail us at
iii. Mail the information to the following address:
PO Box 52815
Atlanta, GA 30355

Please provide the following information in your communication:

a. Attorney’s Name
b. Attorney’s Phone Number
c. Attorney’s Address
d. Bankruptcy Case Number

5. How can I make a payment?

You can make a payment online, by telephone, or mail. Click here to pay online.

6. How do I report a complaint?

a. Contact us by e-mail at
b. Contact us by telephone at 800-844-0045
c. Contact us by mail at:

PO Box 52815
Atlanta, GA 30355